Then I get some example of buying from Coles and they wouldnt return a product after a period of time… Surprise, they do!!! They know customer support. The game is not fit for purpose, I purchase it to play with friends cross platform and we get constant crashes, the voice chat doesnt work, get disconnect so many time. The ACCC enforces these laws and have taken on (and won) against Valve and EA for this kind of thing in the past:Ī/media-release/valve-to-pay-3-million-in-penalties-for-misrepresenting-gamers-consumer-guarantee-rightsĪ/media-release/electronic-arts-undertakes-to-provide-refunds-to-consumers
Your rights under the consumer guarantees do not have a specific expiry date and can apply even after any warranties you’ve got from a business have expired. It is against the law for businesses to tell you or show signs stating that they do not give refunds under any circumstances, including for gifts and during sales.Īnd it may not matter how long ago you bought it: They can’t say, oh, no refunds after level 7, its illegal to advertise or say “no refunds” if you sell or market a game in Australia. There are rights that we have for this stuff in Australia. I havent played the game much at all, I flagged wanted a refund 9 days in.
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